Q: How can I pay for this service?
A: You can pay by cash, Bank Transfer or credit card. We accept MasterCard, VISA and American Express
____________________________________________________________________________________


Q: What if my flight is delayed? Will I be charged extra?
A: We monitor flight arrivals before any drivers are dispatched, as a result we do NOT charge you any extra if your flight is delayed.
____________________________________________________________________________________


Q: Where do I meet my driver when I land at the airport?
A: Unless an alternative arrangement is made, the driver will normally meet you at the arrival gate by holding a greeting board with your name or a welcome text which you will have to provide upon filling in the booking form.
____________________________________________________________________________________


Q: What if I cannot locate my driver?
A: Call our 24hr support line on 0049 177 444 7619 quoting your transfer order Flight number or your name.
____________________________________________________________________________________


Q: Is your company licensed?
A: Yes, we are a fully licensed company.

____________________________________________________________________________________


Q: Are your prices per car or per person?
A: We do not provide a shared service. Our vehicles are sole use vehicles, our prices are per vehicle. Please see Vehicle capacity for further details.
____________________________________________________________________________________


Q: How early do I need to book my car?
A: We can provide service within 45 minutes sometimes, but the earlier you book the better, 8 - 12 hours would be recommended.
____________________________________________________________________________________


Q: Do I have to book online. ? I have another question

A: Our online booking process is clear and easy to understand. Do you have other questions or special request, please send us email.

____________________________________________________________________________________


Q: Will you meet us at any time of day?
A: Yes we provide a 24hour service. We will meet you at any time of day and there is no extra charge for unsocial hours.
____________________________________________________________________________________


Q: What if the flight is delayed or early?
A: We work on the basis of scheduled arrival times, we do monitor all flights, there are no additional charges if your flight is delayed.
____________________________________________________________________________________



Q: Do I need to pay in advance?
A: No you do not need to pay in advance. Where you elect to pay on arrival we may require credit card details to secure the booking.
____________________________________________________________________________________
MunichAirportTransfer.com
Kepserstr.8
85356 Freising
Tel.: +49 (0) 177 444 7619